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Home > Shipping Information

Shipping  Information - click to enlarge

Standard shipping via FedEx Ground or USPS Priority Mail.









Standard shipping on orders over $75.00 within the Continental US is only $3.95.

 

The Sewphisticated Stitcher is centrally located in Wisconsin.  This means that we can send packages to most areas of the Continental USA in 3 business days.  (West cost will take 4 business days)

 

(Exceptions to all delivery times: APO/FPO, PO Boxes, Alaska, Hawaii, Puerto Rico, Canada, Europe, Australia and some remote areas in the Continental USA )

New Shipping policy effective as of January 1, 2007.

All items are shipped standard via FedEx Ground or USPS Priority Mail. 

 

Shipments less than 3 lbs are typically sent via USPS Priority Mail. 

Shipments over 3 lbs, bulky items or aerosols are typically sent FedEx . 

To help us contain costs, we reserve the right to ship your order by the most cost-effective method available to us

 

Prices are based on the table below.

 

Packages are usually mailed the next business day for in stock items. 

 

We normally stock a fairly large inventory of the items we offer for sale.  On rare occasions however we do run out.  If an item on your order is out of stock, we will hold the order for 3 days.  If still not in stock by then your order will be processed and shipped.   You will need to reorder the out of stock item on your next order, as we no longer automatically ship back orders.

 

You will be notified if any of your items are out of stock .

 

Please see chart below for standard shipping rates in US

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Standard Delivery Lower 48 States

Merchandise total rate

 

$0-$10

$5.95

$10.01-$30

$6.95

$30.01-$40

$7.95

$40.01-$50

$8.95

$50.01-$74.99

$9.95

$75 or more

$3.95

 

 Residents of Hawaii, Alaska, & US Territories; please add additional $7.00 for shipping

 

 

 

New Policy for expedited shipping (as of June 19th 2009)

 

If you would like to have your package shipped Next Day Air, 2 Day Air Express,

OR 3 Day Air you will be charged for the actual shipping cost.

 

Instructions For Rush Orders:

 

If you need your order in a hurry you must call us for expedited shipping. 

Orders for expedited shipping must be received no later than 11:00 am (central)

in order to be shipped that same day.   Expedited shipping can be VERY COSTLY

so we will work with you to be sure you understand exactly what you will be

charged and what options you have to get your order faster than standard shipping.

Call us toll free at 866-210-0072.

 

 

 

 

The information below refers to International Customers.

Foreign Countries we ship to:

 

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Greenland, Iceland, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Puerto Rico, Spain, Sweden, Switzerland, United Kingdom.

 

Please note: Packages shipped outside of the United States take additional time to process as packages have to be taken to the post office for Customs processing.

International Shipping Rates & Information


All packages are shipped via US Postal Service, Air Mail. ACTUAL shipping rates will be charged. Actual rates are based on the weight and/or size of the package. You will NOT see the shipping rates as you are checking out on our site. The rate is determined when the package ships. Some countries have a size restriction, please be aware of your counties limitations before ordering.

If you need to know the shipping charge before you place an order please send us an e-mail at admin@ilovethread.com with a list of the items you wish to purchase.  We will calculate your charges before hand.

Customer is responsible for all applicable government taxes, duties, custom fees and/or broker fees.

Back ordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of back ordered items, in an attempt to ship as much merchandise as possible.

Items with SHIPPING RESTRICTIONS will be cancelled from your order.

When you place an online order, you automatically accept the responsibility for lost, stolen, or damaged merchandise shipped by The Sewphisticated Stitcher



  Pay with major credit cards, check, money order or PayPal
Pay with major credit cards, check, money order or PayPal

FedEx Delivery Estimate Map from zip code 54165 (Seymour WI) -  Most packages ship the next business day
FedEx Delivery Estimate Map from zip code 54165 (Seymour WI) - Most packages ship the next business day


Return Policy:

 

If you receive an item that's not what you expected, simply send it back to us in unused condition within 30 days of purchase.  We'll refund your purchase price, less a 15% restocking fee.  Please call us at 866-210-0072 for a return authorization.

 

Exceptions to our Return Policy:

Electronically delivered computer software (including embroidery designs) may not returned or refunded under any circumstance; software delivered via CDROM may only be returned if the CDROM package has not been opened.

 

Shipping charges will not be refunded unless we are in error or the product is defective.

 

Your account will be credited with-in two business days.

 

If an item is damaged in shipping, please retain all packing materials and call us toll-free at 866-210-0072 so that we can arrange for a replacement.

 

If the order was shipped by FedEx , we will initiate a damage claim with them a FedEx driver will probably need to see the damaged item as well as the packing materials.  For items sent by USPS.  We will replace the damage item once we've received the broken item from you.

You may send payments & returns to:

 

The Sewphisticated Stitcher

1050 Robbins Street

Seymour, WI 54165

 

Undeliverable or Refused Shipments:
If a shipment is returned to us because the address you provided in your order is undeliverable, you will be responsible for the full cost of shipping the order to a corrected address; we will contact you to obtain a correct address and approval for the additional shipping charge. If you choose not to have the order delivered again, we will refund your purchase price, less a 15% restocking fee.

 

If a shipment is returned to us because you refuse delivery for any reason, we will refund your purchase price, less a  15% restocking fee. We will not attempt to ship your order a second time.

 
We hope you enjoy your online shopping experience with us. If you have any questions about any of our products, please feel free to email us at:
gail@ilovethread.com

 

Fax: 866-210-0072

 

Copyright 2006 The Sewphisticated Stitcher