Normally we offer same day shipping if we receive your order by
11:00 am Central time. M-F
Our business hours are:
Mon – Thurs 7:30 am – 4 pm (CST)
Friday 7:30 am –
Call us toll free at 866-210-0072
The Sewphisticated Stitcher is centrally located in
Wisconsin. This means that we can send packages to most areas of the
Continental (lower 48 states) USA in just a few business days.
(Exceptions to all delivery times: APO/FPO, PO Boxes, Alaska,
Hawaii, US Territories, Canada, and some remote areas in the Continental USA
and locations outside of US) See below for more information
You will receive a separate e-mail with your shipping tracking
number when your order has shipped.
(Delivery Rates for Lower 48 States effective January
See table below for details
Premium Shipping Service
USPS Priority or UPS
Standard Delivery Lower
Merchandise order total
$0.00 - $29.99
$30.00 - $49.99
$50.00 - $99.99
$100.00 – $149.99
$200.00 or more
Alaska & Hawaii
customers – shipping
packages being sent to Alaska & Hawaii & US Territories; your order
will be shipped via USPS Priority mail. Your cost will be the actual cost
to ship charged by the US Postal Service. The actual cost is based on the
weight, dimension and distance the package is being shipped.
Alaska & Hawaii
& US Territories
USPS Priority mail
Normally 3 -5 business
Merchandise Order total
0.00 - $ 199.99
200.00 or more
Cost Minus $ 9.00 **
This is our discounted rate as we are not able to offer AK & HI & US
Territory customers free shipping
will receive a separate e-mail with your shipping tracking number when your
order has shipped.
locations outside of US see international shipping information below)
Policy for expedited shipping:
Instructions For Rush Orders:
If you need your order in a hurry you must call
us for expedited shipping. Orders for expedited shipping must be received no later than 11:00 am
(central) in order to be shipped that same day. Expedited
shipping can be VERY COSTLY, so we will work with you to be sure you understand exactly
what you will be charged and what options you have to get your order faster
than standard ground shipping. Call us toll free at 866-210-0072.
If you would like to have your package shipped Next Day Air, 2 Day
Air, OR 3 Day Air; you will be charged for the actual shipping
cost. This will be determined once your order is picked and packed.
The actual cost is based on: the dimension, weight and destination of the
package being shipped.
The information below refers to International Customers.
Countries we ship to:
Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Greenland,
Iceland, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland,
Puerto Rico, Spain, Sweden, Switzerland, United Kingdom.
note: Packages shipped outside of the United States take additional time to
process as packages have to be taken to the post office for Customs processing.
International Shipping Rates & Information
All packages are shipped via US Postal Service, Global Priority Mail. ACTUAL shipping rates will
be charged. Actual rates are based on the weight and/or size of the package.
You will NOT see the shipping rates as
you are checking out on our site. The rate is determined when the package
ships. Some countries have a size restriction, please be aware of your counties
limitations before ordering.
you need to know the shipping charge before you place an order please send us
an e-mail firstname.lastname@example.org with a list of the
items you wish to purchase. We will calculate your charges before
is responsible for all applicable government taxes, duties, custom fees and/or
ordered items will be cancelled unless
delivery is expected in a day or two. We may hold your order, pending delivery
of back ordered items, in an attempt to ship as much merchandise as possible.
with SHIPPING RESTRICTIONS will be cancelled from your order.
you place an online order, you automatically accept the responsibility for
lost, stolen, or damaged merchandise shipped by The Sewphisticated Stitcher.
Undeliverable or Refused
shipment is returned to us because the address you provided in your order is
undeliverable, you will be responsible for the full cost of shipping the order
to a corrected address; we will contact you to obtain a correct address and
approval for the additional shipping charge. If you choose not to have the
order delivered again, we will refund your purchase price, minus the cost of
shipping and we will also charge you a 15% restocking fee.
a shipment is returned to us because you refuse delivery for any reason, we
will refund your purchase price, minus the cost of shipping and we will also
charge you a 15% restocking fee. We will not attempt to ship your order a
We hope you enjoy your online shopping experience with us. If you have any
questions about any of our products, please feel free to email us at:
Phone – Toll free: 866-210-0072
You may send payments & returns to:
The Sewphisticated Stitcher
1050 Robbins Street
Seymour, WI 54165
Information regarding out of
stock items on your order:
normally stock a fairly large inventory of the items we offer for
sale. On rare occasions however, we do run out. If an
item on your order is out of stock, we will hold the order for 4
days. If items are still not in stock by then, your order will be
processed and shipped. You will need to reorder the out of stock item on
your next order, as we do not automatically ship backorders.
will be notified if any of your items are out of stock.